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Privacy Policy

Last updated: November 5, 2025

1. Introduction

Welcome to AvenoTrust. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, make a transaction, or contact support. This may include:

  • Personal Identifiers: Name, email address, phone number, and mailing address.
  • Financial Information: Bank account details, transaction history, and payment information.
  • Verification Data: NIN, BVN, or other government-issued ID information for KYC purposes.
  • Device Information: IP address, browser type, device type, and operating system.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service.
  • Process transactions and send related information.
  • Verify your identity and prevent fraud.
  • Improve our Service and develop new products.
  • Communicate with you about updates, security alerts, and support.
  • Comply with legal obligations and regulatory requirements.

4. Data Security

We implement appropriate technical and organizational security measures to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. Sharing Your Information

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, and identity verification services.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. You can manage your account settings within the app or contact us for assistance.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all or some browser cookies, but this may affect some functionality of our Service.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions or comments about this policy, you may contact us at:

AvenoTrust / Avenotrust Limited

Email: support@avenotrust.com

Address: No 1 Dike Street, First Floor, Joez Pharmacy, Awka, Anambra State, Nigeria

Phone/WhatsApp: 081426209799